Rupak Agarwal Builds Businesses

An electronics engineer turned Management professional, Rupak is a proud alumnus of the IIM Bangalore legacy Having held CEO and VP level positions with blue chip organizations, he brings expertize from 5 diverse and highly competitive industries across technology, telecom, consumer, media and real estate His focus across industries has been to infuse strategic leadership to unlock opportunities in diverse market dynamics.

An infectious dreamer and a visionary leader, Rupak believes in the power of people engagement in executing strategies for impact on top-lines and bottom-lines. Driven by an innate zeal for differentiated value-based leadership, Rupak brings exemplary people leadership and change management skills and employs a brilliant mosaic of business leadership skills such as sharp commercial acumen, deep consumer connect to pick insights for innovating marketing and customer experience and sharp analytical and organization skills in project management, financial planning, formulating strategies, impactful execution and above all motivational people management skills to create high energy impact for business turnaround. A turn-around and growth specialist, he has successfully transformed businesses including startup situations into profitable outfits and beloved brands. As an ICF Certified ACC level Coach, he mentors and coaches CXO’s and startup founders to realize their full potential and evolve as more astute leaders. He loves networking and is an active member of multiple Management Associations such as the CII, AIMA, NHRD, CREDAI and GIHED.

An avid keynote speaker, he inspires his audiences with his visionary zest and creates a personal, professional and social impact in their leadership journey. He is a sought after public speaker on topics of on topics such as leadership, strategy, marketing, innovation, change management, team building, achieving goals, mind training etc.

He currently pursues a plural career in entrepreneurship and mentoring startups. He is the Founder & CEO of EvueMe Selection Bot with plans to leverage the cutting-edge science of video analytics, machine learning, artificial intelligence, big data and NLP to bring predictability to your selection decision in getting the right people in accelerating your business growth.

Rupak was featured in the Frontrunners column of Business India, a recognition given to outperforming Indian manager under age of 35 in 2001 and was awarded "Top Rankers Excellence Award" for marketing leadership in 2015 at the 17th National Management Summit.

Professional History

Explore Rupak's professional history and get to know the companies he worked in.

  • 2016 - Present

    Founder & CEO

    EvueMe Selection Bot
  • 2012 - 2016

    Business Head

    Godrej Properties Ltd.
  • 2008 - 2012

    Chief Executive Officer

    Reliance Communications Ltd, Karnataka
  • 2007 - 2008

    Chief of Customer Service

    Bharti Airtel Ltd.
  • 2004 - 2007

    VP Sales/VP Customer Service

    Bharti Airtel Ltd
  • 2000 - 2004

    General Manager of Strategic Marketing

    HT Media Ltd.
  • 1993 - 1998

    Regional Manager of North India

    BPL Consumer Products
  • 1990 - 1993

    Product Manager

    Ingram Micro (formerly Tech Pacific India Ltd.)
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EvueMe Selection Bot

Founder & CEO

After a long and successful corporate stint, Rupak donned on an entrepreneurial stint in 2016 and launched EvueMe Selection Bot.

EvueMe is an innovative startup born with a pursuit to use the emerging technologies to disrupt the way selection is done in various facets of our daily lives simply by using mobile and video technology to e-view an individual or an individual’s skill and take a selection decision eye to eye much before a face to face interaction.

Coming from a founding team who have personally experienced the pains of selection in the corporate world from close quarters, EvueMe plans to leverage the cutting-edge science of video analytics, machine learning, artificial intelligence, big data and NLP to bring predictability to your selection decision in getting the right people in accelerating your business growth.

EvueMe's endeavor is to seamlessly integrate into the way you do business and help you cut cost, cut time, engage more and stand out.

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Godrej Properties

Business Head

As a CEO & Business Head for Godrej Garden City and a Board Member for Godrej Garden City Pvt. Ltd., Rupak spearhead the largest project of Godrej Properties Ltd which was a mixed use integrated township development spread over 200 acres. Rupak was responsible for complete P&L of the project, driving the profitability and designing signature customer experiences for the Brand.

During his stint, Rupak was continuously hand picked by the Managing Director to drive strategic all India projects around reducing cost of construction and taking customer service and collections to next level.

Some of the significant achievements during his tenure were:

  • Strengthened top line by improving the market share from 2.8% in FY 12 to 6% in FY 14. Delivered highest market share amongst markets where company has geographical presence.
  • Reduced capital employed in project by 24% in 2 yrs. (Rs1.30 Bn reduction), driving more than 100% growth in collections. Given additional responsibility of driving collections at an All India level.
  • Delivered 3 Mn sft to customers, populated township with over 1500 residents and created global records in admissions in Yr. 1 and Yr. 2 in an international school within campus amongst 44 campuses worldwide.

Under his leadership, Godrej Garden City won over 15 awards at state and national levels, the prominent amongst which include:

  • "Integrated Township of the Year" award - 2014 & 2015 and "Innovative Marketing Concept of the Year" - 2015 at the Realty Plus Excellence Awards (Gujarat)
  • "Most Reliable Builder" award - 2015 at the CNBC Bazar Real Estate Awards (Gujarat)
  • Gold award at the 3rd Asian Consumer Engagement Forum Awards - 2014
  • "Top 100 Real Estate Projects in India" award - 2014 at the at the Realty Plus Excellence Awards
  • "Best Residential Project" award - 2014 at the Construction Week India Awards
  • "Best Marketing Campaign" award - 2013 at the Paul Writer's Great India marketing Summit
  • "Integrated Township of the Year" award - 2013 at the Real Estate Awards by ET Now
  • "Best Residential Project - Ahmedabad" award - 2012 at the CNBC Awaaz Real Estate Awards
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Reliance Communications

Chief Executive Officer

As a CEO and Circle Head, Rupak led the P&L responsibility for one of the largest circles of the company in Karnataka with an employee strength of over 500 and turnover of over Rs 750 Cr. He scripted a turnaround by reversing a continuously declining revenue market share. Led GSM services launch, building the distribution infrastructure and sales team for a statewide roll out generating Rs 170 Cr revenue within one year of launch. During his tenure, Reliance moved up from being a No. 4 player in the market to being a No. 3 player.

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Bharti Airtel

Chief of Customer Service

Rupak was promoted from Vice President of Sales to Vice President of Customer Service and then became Head of the West India and International markets in 2007. He Managed an Rs 275 Cr operating budget and led 1,100+ employees across 26 locations.

Some significant achievements during his tenure were:

  • Driving call center operations in five locations with over 2000 seats, supporting 30 million customers and business activities which generated Rs 5300 Cr annual revenue in West India and all International markets.
  • Saved Rs 19 Cr. in service expenses by transitioning provisioning, printing, credit and risk, outbound communication, collections to a shared services model.
  • Outsourced complaints management to strategic partners, boosting manpower productivity 160%.
  • Achieved national acclaim including national award for the Best managed service operations in the country.
  • Won 3 consecutive quarterly "CEO Quality Awards" driving quality as a way of life.
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Bharti Airtel

VP Sales/VP Customer Service

As DGM Channel Sales, Rupak innovated FMCG distribution model for telecom, setting up 4500+ outlets in 6 months and growing sales multi fold. He also innovated a new distribution model setting up a chain of exclusive franchised telecom outlets called "Airtel Points" and won the Annual Achiever's Club seat being the only candidate to achieve 95% of performance-linked incentives.

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HT Media

General Manager of Strategic Marketing

Rupak advanced from National Strategic Business Unit Head to Strategic Marketing Head for North India's largest printing company, directed 87 team members in developing customized marketing and pricing plans for 16 locations.

He negotiated the first-ever strategic alliance among print media groups in India tying up with Deccan Chronicle, Deccan Herald, Mid Day, Indian Express Group and Business Standard while with HT media to improve penetration in untapped markets.

Rupak was featured in Business India in their front runners column as "The Youngest General Manager in HT Group"

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BPL Sanyo

Regional Manager of North India

Rupak joined the company as a regional marketing executive in 1993 and advanced rapidly through a series of regional and P&L Head assignments to be the youngest Regional Manager in the company for their new division to launch alkaline and dry batteries in India.

He built a new division from startup phase to launch alkaline and dry batteries in northern India, capturing 9% market share in year one. Earlier in a P&L assignment, he grew state operations 70% to achieve the highest growth rate in the country.

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Ingram Micro

Product Manager

Joined the company as a management trainee from IIM Bangalore campus in 1990 and rapidly advanced into leading nationwide product launches. During his stint here, Rupak turned around a geography operations and launched Canon fax machines and Panasonic Panaboards in the country.

Professional Associations

Toastmasters International

Toastmasters International is headquartered in California, USA and empowers people to achieve their full potential and realize their dreams. Through their member clubs, people throughout the world can improve their communication and leadership skills and find the courage to change. Rupak is an active member of Gurgaon Toastmasters Club and has recently been honored with the Competent Communicators Award from Toastmasters International.

Rupak Agarwal - International Coaching Federation

International Coaching Federation

ICF

ICF is headquartered in Lexington, USA and is creating a community for certified professional coaches about_cross 100+ countries around the globe. The global organization has about 30,000 certified coaches across the globe. Executive Coaching helps leaders to have their insights and enable them to choose the right path on their own. The Executive Coaching process makes them accountable and helps them experience the sense of accomplishment. Over a period of time their enhanced self esteem and confidence enables them to achieve higher goals.

Rupak has gone through an intensive coach specific training program (Part1 & 2) followed by distance and group training over a 2 year period through Results Coaching Systems and is now a certified coach from ICF at ACC level.

Rupak enjoys coaching leaders in his sphere of influence to achieve higher results.

Rupak was honored as the first presiding ICF President to visit India. "We honored four Bangalore chapter members who received their ACC credentials this year: Dr. Rajashekar Reddy, Dr. Ajay Nangalia, Rupak Agarwal, and Mr. Akash", excerpts from ICF June 2009 Newsletter on presiding President's visit to India.

Rupak Agarwal - NFNLP

Neuro Linguistic Programming

Neuro Linguistic Programming is a fascinating revolutionary science about how the human brain works. It studies how we use our brain to communicate with ourselves and others. It is a model to duplicate human excellence and learn new behaviors at an accelerated phase.

Rupak is a certified practitioner from NFNLP USA. The certification process helped him get rid of all of his limiting beliefs and he could in fact break a set of 4 tiles with a single hand. He now practices this skill in his day to day life.

Rupak Agarwal - Confederation of Indian Industry

Confederation of Indian Industry

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to the growth of industry in India, partnering industry and government alike through advisory and consultative processes.

Rupak had been an active member of CII and represented Godrej Properties on CII and regularly took up industry related issues with the government through CII and other professional forums.

Rupak Agarwal - CREDAI

Confederation of Real Estate Developers' Associations

CREDAI links private real estate developers to the government and customers through numerous initiatives and activities. CREDAI’s success in bringing the majority of organized private real estate developers under a single umbrella is a potent force that promises the rapid development of the realty sector.

Rupak was an active member of CREDAI and represented Godrej Properties on this forum and regularly took up industry related issues with the government through this and other professional forums.

Rupak Agarwal - All India Management Association

All India Management Association

The All India Management Association (AIMA) is an apex body of professional management - a group- to pool management thoughts in the country, a forum to develop a national managerial ethos, an organisation to facilitate the furtherance of the management profession in the country. AIMA's activities include Distance management Education, management Development Programmes, National Events, Competitions, Research, Publication and Testing Services.

Rupak has been an active member of AIMA, Ahmedabad Management Association and Delhi Management Associations.

Rupak Agarwal - National HRD Network

National HRD Network

The National HRD Network is the National Apex body of professionals committed to promoting the HRD movement in the country and enhancing the capability of human resource professionals to compete globally and thereby creating value for society. Towards this end, National HRD Network is committed to the development of human resources through education, training, research and experience sharing.

Rupak has been an active member of NHRDN and an organizing committee member in various activities of NHRDN.